Immediate Troubleshooting
In the event that real-time service is required, CHI Technology will be there to help. By providing ad hoc support services, CHI contributes to re-stabilising the balance of your IT environment to bring about harmony.
Whether it is an unexpected problem that warrants immediate troubleshooting or navigating through a difficult issue with expertly sound advice, CHI Technology is here to be the needed energy for your network and assist in getting your vibrant network feeling in peak condition once again.
Resolving Unexpected Problems
CHI Technology understands that the interruptions to the flow of your business operations need to be as limited as possible, and the availability, flexibility, and responsiveness of ad hoc support means you can feel confident and depend on CHI Technology to quickly and effectively resolve issues at hand that require immediate assistance or expertise on a specific matter.
CHI provides ad-hoc support services that might be in the form of troubleshooting an unexpected problem, providing assistance to quickly fix an issue, or providing advice from an expert. Our team is available to assist with flexible, responsive support you can depend on.
An Uninterrupted Workflow
Our ad-hoc services go beyond temporary solutions. They are a demonstration of our dedication to ensuring the uninterrupted flow of energy through your IT platform. We are here to provide you with expert advice and urgent support so that your business never falters and remains in a state of optimal performance.
We at CHI Technology are the pulse that keeps your business alive and ensures every endpoint remains connected, and every process remains undisturbed. Trust us and allow us to bring the harmony and efficiency that your business needs.
Why choose CHI Technology?
We are attentive
We pledge to stay attentive to your needs and provide you with strategic advice as your trusted IT partner.
We are adaptable
We will adapt our services to suit your changing needs. This adaptive approach ensures that your IT infrastructure stays well-maintained and supports all aspects of your business operations, your employees, and your customers.
We help growth
Achieving an equilibrium, our aim is to encourage your IT systems not just to be functional but to be the force that drives your long-term business goals.
Our values
At the very core of CHI Technology, you will find our philosophy of placing customers first. We feel that our relationship with you is a partnership, and both sides are accessing the same immense amounts of trust and growth from this relationship. CHI Technology is committed to keeping you ahead of the curve by matching our services with your business objectives.
We want to make the complexities of the digital space easier to navigate and to keep your IT infrastructure as your life force, a force that will propel your business into the future.
What our customers
have to say about us
IT Director
Retail
250 Employees
“When a car crashed into our prime retail location at 3 AM, it knocked out all our connectivity and network systems. We were facing massive losses with non-functional tills and ordering systems. We called CHI Technology at that ungodly hour. Their response was nothing short of miraculous. A CHI engineer was on-site by 6:30 AM, and incredibly, had our entire network up and running by 9:30 AM. Thanks to their swift action and expertise, we opened our doors on time, averting what could have been a disastrous day of lost sales. CHI’s round-the-clock dedication and technical prowess saved our business from significant financial damage. They truly understand that in business, every minute of downtime counts.”
IT Infrastructure Manager
Legal
100 Employees
“We thought our DIY network was saving us money, but when it crashed for 48 hours, the true cost was staggering. We lost over £63,000 in productivity, spent £50,000 on emergency fixes, and lost three major clients. The stress was unbearable. CHI Technology turned it all around. They assessed our infrastructure, designed a scalable network, and set up proactive maintenance. Now we have 99.9% uptime, 40% faster speeds, and zero security issues. We’ve smoothly scaled to 100 employees without a hitch. CHI’s expertise isn’t a cost – it’s an investment that’s paid for itself many times over. I only wish we’d called them sooner!”
CTO
Manufacturing
500+ Employees
“When our VOIP migration left our tannoy system unusable, we were shocked by a £50,000 replacement quote. CHI Technology stepped in, assessed our setup, and devised a brilliant custom solution. They got our existing tannoy working with the new VOIP for just £5,000 – saving us £45,000! Their innovative approach not only saved us money but also minimized disruption and extended the life of our equipment. CHI’s creative problem-solving proved invaluable, and I’d recommend them to any business facing complex IT challenges.”
Who we partner with
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