How we can help
At CHI Technology, we are of the belief that establishing strong, collaborative partnerships with our clients is paramount to what we do.
An expert approach, tailored to your business needs
We appreciate your distinct needs and objectives right from the beginning, as our approach is always customised to meet the exclusive demand of each client. Whether you need our support on a frequent basis, support on a particular project, or simply need a dependable IT solutions partner for ad-hoc support, we are here to assist.
A few ways in which we can help…
Support we offer
Bespoke Support Plans
We understand that every business is unique, and that’s why we offer custom-tailored support contracts.
Ad-Hoc Support
For situations that require immediate assistance or expertise on a specific matter.
One-Off Project Support
Having a task that requires specialised attention is not rare.
Not sure what you need? Get in touch and we can help you figure it out
Customer Journey
Many of our customers start their journey with us by progressing through a detailed onboarding process. We start with an extensive assessment of your current IT environment and identify any immediate challenges you have.
As your trusted It partner, we are on hand to provide ongoing support and strategic advice, adjusting our service in tandem with you throughout your journey. Our goal at the end of the day is to make sure your IT supports and drives your long-term business ambitions.
Bespoke Support Plans
We understand that every business is unique, and that’s why we offer custom-tailored support contracts. These contracts are personally tailored to suit your needs precisely and the exact level of service you require.
Our custom-tailored contracts offer you peace of mind and allow you to concentrate on running your business, knowing that your IT is supported by experts.
Flexible, responsive support that you can depend on.
Ad-Hoc Support
For situations that require immediate assistance or expertise on a specific matter, CHI provides ad-hoc support services. These include troubleshooting an unexpected problem, helping to quickly fix an issue, or providing advice from an expert.
Our team is available to provide flexible, responsive support that you can depend on.
One-Off Projects
Having a task that requires specialised attention is not rare. In these situations, think of CHI Technology as a specialist in managing one-off projects, from planning to delivery and final completion.
Whether it’s a system deployment, network infrastructure upgrade or a new software implementation, CHI Technology will manage the IT part of your project for you to make sure it’s completed on time and within budget.
When you team up with CHI, you’re choosing a specialised IT service provider committed to your success.
What our customers
have to say about us
IT Director
Retail
250 Employees
“When a car crashed into our prime retail location at 3 AM, it knocked out all our connectivity and network systems. We were facing massive losses with non-functional tills and ordering systems. We called CHI Technology at that ungodly hour. Their response was nothing short of miraculous. A CHI engineer was on-site by 6:30 AM, and incredibly, had our entire network up and running by 9:30 AM. Thanks to their swift action and expertise, we opened our doors on time, averting what could have been a disastrous day of lost sales. CHI’s round-the-clock dedication and technical prowess saved our business from significant financial damage. They truly understand that in business, every minute of downtime counts.”
IT Infrastructure Manager
Legal
100 Employees
“We thought our DIY network was saving us money, but when it crashed for 48 hours, the true cost was staggering. We lost over £63,000 in productivity, spent £50,000 on emergency fixes, and lost three major clients. The stress was unbearable. CHI Technology turned it all around. They assessed our infrastructure, designed a scalable network, and set up proactive maintenance. Now we have 99.9% uptime, 40% faster speeds, and zero security issues. We’ve smoothly scaled to 100 employees without a hitch. CHI’s expertise isn’t a cost – it’s an investment that’s paid for itself many times over. I only wish we’d called them sooner!”
CTO
Manufacturing
500+ Employees
“When our VOIP migration left our tannoy system unusable, we were shocked by a £50,000 replacement quote. CHI Technology stepped in, assessed our setup, and devised a brilliant custom solution. They got our existing tannoy working with the new VOIP for just £5,000 – saving us £45,000! Their innovative approach not only saved us money but also minimized disruption and extended the life of our equipment. CHI’s creative problem-solving proved invaluable, and I’d recommend them to any business facing complex IT challenges.”
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