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Last week I talked about the difference between reactive IT support and strategic IT partnership — and why simply fixing problems isn’t enough to drive long-term progress.A natural follow-on conversation is one many organisations quietly struggle with: Trying to scale a modern business on legacy technology can feel like pushing uphill every day. Legacy systems […]

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Wi-Fi has evolved from a convenient perk to an absolute operational necessity. In today’s hyperconnected business landscape, Wi-Fi has evolved from a convenient perk to an absolute...

While cloud computing and wireless technologies receive much of the limelight, an unsung hero works diligently behind the scenes: structured cabling infrastructure. Businesses rely heavily on robust...

In today’s rapidly evolving business landscape, organisations are increasingly recognising the transformative power of IP telephony and Contact Centre as a Service (CCaaS) solutions. As we navigate...

Explore how moving your communications to the cloud can transform your bottom line. Your communication infrastructure shouldn’t be holding you back in today’s fast-paced business environment. If...

The Evolution of Customer Service Technology In today’s digital-first world, customers increasingly turn to online channels for everything from shopping to customer support. Yet, despite decades of...

Background SMA UK, a leading charity with thousands of donors across the UK, holds the security of donor data as a top priority. To demonstrate their commitment...

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