Chi News

Discover the latest industry news, updates and Chi Technology’s unique insights

Retail Crime Is Rising – How Technology Is Helping Businesses Fight Back

Introduction: A Growing Problem for UK Retailers A recent BBC article highlights growing concern across the retail sector, with Marks & Spencer calling for stronger action to tackle escalating shoplifting and in-store violence. Retail director Thinus Keeve described the situation as “getting worse, not better”, with staff facing daily abuse and organised criminal activity becoming […]

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Why Integrated Network Firewalls Matter More Than Ever

A message from CHI Technology At CHI Technology, we’re seeing a growing challenge across businesses of all sizes: networks are more complex, threats are more advanced, and...

Going the Distance (and the Altitude): Adam Hogwood’s Year of Charity Challenges

At CHI Technology, we talk a lot about going above and beyond — and over the last 12 months, our very own Adam Hogwood has shown us...

The difference between thriving and surviving in business often comes down to one critical decision: choosing IT support that actually supports your success

How to Choose the Right IT Support? In today’s digital-first business environment, reliable IT support isn’t just a nice-to-have—it’s essential for keeping your operations running smoothly. Whether...

Network Switching Standards: Critical Updates for Education Infrastructure Security

Network switching infrastructure forms the backbone of organisational operations. Recent updates to industry standards have introduced significant changes that IT professionals and security specialists must understand and...

Education Digital Leadership and Governance: Building Resilience Through Effective Asset Management

Digital leadership extends far beyond implementing innovative solutions. True leadership in this space requires robust governance frameworks that safeguard organisational resilience while enabling innovation. This framework’s two...

Navigating the New Cybersecurity Standards for UK Schools and Colleges

The Department of Education’s updated digital and technology standards will significantly change how educational institutions manage their data security. Here’s what you need to know UK schools...

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What our customers
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IT Director
Retail
250 Employees

“When a car crashed into our prime retail location at 3 AM, it knocked out all our connectivity and network systems. We were facing massive losses with non-functional tills and ordering systems. We called CHI Technology at that ungodly hour. Their response was nothing short of miraculous. A CHI engineer was on-site by 6:30 AM, and incredibly, had our entire network up and running by 9:30 AM. Thanks to their swift action and expertise, we opened our doors on time, averting what could have been a disastrous day of lost sales. CHI’s round-the-clock dedication and technical prowess saved our business from significant financial damage. They truly understand that in business, every minute of downtime counts.”

IT Infrastructure Manager
Legal
100 Employees

“We thought our DIY network was saving us money, but when it crashed for 48 hours, the true cost was staggering. We lost over £63,000 in productivity, spent £50,000 on emergency fixes, and lost three major clients. The stress was unbearable. CHI Technology turned it all around. They assessed our infrastructure, designed a scalable network, and set up proactive maintenance. Now we have 99.9% uptime, 40% faster speeds, and zero security issues. We’ve smoothly scaled to 100 employees without a hitch. CHI’s expertise isn’t a cost – it’s an investment that’s paid for itself many times over. I only wish we’d called them sooner!”

CTO
Manufacturing
500+ Employees

“When our VOIP migration left our tannoy system unusable, we were shocked by a £50,000 replacement quote. CHI Technology stepped in, assessed our setup, and devised a brilliant custom solution. They got our existing tannoy working with the new VOIP for just £5,000 – saving us £45,000! Their innovative approach not only saved us money but also minimized disruption and extended the life of our equipment. CHI’s creative problem-solving proved invaluable, and I’d recommend them to any business facing complex IT challenges.”